Over the course of the past several years business leaders have evaluated and implemented the bring-your-own-device (BYOD) movement as a cost-effective methodology to preserve or reduce information technology (IT) operating expenses. In the quest to reduce these operational expenses, one... Read More

Having an IT security team is an imperative for all companies, not just those in the enterprise space. This dedicated set of eyes is essential for small- to medium-size businesses (SMBs). It is imperative that security team members have a... Read More

Depth of customer loyalty is driven by product quality coupled with how successfully the engagement with the customer is executed, according to the November 2013 Nielsen report, “How Loyal Are Your Customers?” which was derived from the Nielsen Global Survey of Loyalty... Read More

The chief information officers (CIOs) and IT management teams of the past were assigned a budget and then expected to execute necessary operations based on that budget alone. This was a situation that required the IT department to row, so... Read More

Writing for IBM Midsize Insider, Christopher Burgess offered up his thoughts on 2014 Moving into 2014, the chief information officers (CIOs) of small to medium-size businesses (SMBs) have security challenges ahead of them. In an eWeek piece, Michelle Maisto interviewed... Read More

Writing for IBM Midsize Insider, Christopher Burgess discusses how IT security teams enable business.   Having an IT security team is an imperative for all companies, not just those in the enterprise space. This dedicated set of eyes is essential... Read More

Writing for IBM Midsize Insider, Christopher Burgess speaks to the downside of data loss to Small Medium Businesses.   Preferred business practices dictate cybe rsecurity, but data protection methodologies are a requirement for endpoint devices that contain customer data to... Read More